Incorrect size or crop
Fix: Use a true passport format with correct framing and full front face visibility.
Review the most common rejection causes and fixes before you submit. Then upload your photo below to process it through the same queue as our main page.
Each issue below can usually be fixed before submission with better framing, lighting, and composition.
Fix: Use a true passport format with correct framing and full front face visibility.
Fix: Use even lighting and avoid textured walls, dark colors, and visible shadows.
Fix: Stand straight, keep camera level, and center your face with proper top/bottom spacing.
Fix: Keep a neutral expression with eyes clearly visible and no obstructions on the face.
Fix: Avoid blur, strong compression, beauty filters, and edits that change facial features.
Upload your photo and we will correct common rejection issues like background, crop, and alignment. You will receive a compliant digital 2x2 photo plus a printable 4x6 sheet.
Run through this quick list before submitting your final photo.
We automatically optimize background, size, and composition to reduce common rejection risks.
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